Clinic appointment dashboard
Manage WhatsApp appointment requests, confirmation templates, inbound patient replies, simple automation, opt-outs, and human handoff from one workspace.
WhatsApp Workspace
Recommended review path
Use this sequence to review the live WhatsApp Business Platform demo experience.
- View WhatsApp connection.
- Review message templates.
- Prepare an appointment message.
- Open an inbound appointment conversation.
- Test an automation response.
- Mark human handoff.
- Check consent and data controls.
Demo service menu
| Service | Display in demo | Handling rule |
|---|---|---|
| General physician consultation | ₹800 | Can book directly |
| Gynaecology consultation | ₹1,200 | Can book directly |
| Ultrasound appointment | ₹1,800 estimate | Staff confirmation required |
| Home visit request | From ₹2,500 | Staff callback required |
| Delivery enquiry | No fee quoted | Human handoff only |
Healthcare safety guardrails
WhatsApp Setup
View the WhatsApp Business Platform assets connected to this review workspace. Live client onboarding will be handled later through Embedded Signup.
Connection Summary
WhatsApp Business Assets
Webhook Status
Client onboarding
Embedded Signup will be enabled after the review demo app and required permissions are ready.
Message Templates
Manage approved WhatsApp templates for appointment confirmations, reminders, rescheduling, and staff callbacks.
| Template name | Category | Language | Status | Purpose | Action |
|---|
Send WhatsApp Message
Prepare approved template messages for opted-in contacts. Opted-out contacts are blocked by design.
Compose message
WhatsApp preview
Inbox
View inbound WhatsApp conversations, automation replies, and handoffs to clinic staff.
Conversations
Automation
Configure simple, business-approved WhatsApp replies for appointment requests, pricing, rescheduling, opt-outs, and human handoff.
Active rules
| Rule | Trigger | Status |
|---|
Test automation
Automation safety note
Automation is limited to administrative support: clinic hours, appointment request collection, staff callback routing, opt-out handling, and human handoff. It does not offer diagnosis, clinical guidance, telemedicine, prescriptions, lab interpretation, or emergency support.
Contacts & Consent
Track opt-ins, allowed message categories, opt-outs, and suppression status before any outbound template message is prepared.
| Name | Phone | Opt-in | Source | Allowed messages | Opt-out | Action |
|---|
Settings
Manage workspace information, policy links, support, WhatsApp connection state, and data controls.
Workspace
WhatsApp connection controls
Data controls
No real patient data is stored in this review demo. These controls show the live-version data governance pattern.